Service KPIs - What should you be measuring?


Field Service KPIs are a great way to determine how your service business is performing and can be used in a wide variety of areas – from the back office to the productivity and profitability of a specific service or technician.

More importantly, KPIs can be used to determine where the biggest problem areas are in your business. This enables you to focus your financial resources or just your time and brain power on the areas that can help:

  • grow revenue
  • reduce costs
  • improve productivity

Watch this on demand recording of the presentation to learn how to track and analyze KPIs that are important to any service business.

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FieldAware's Service Chain Optimization Webinar Series Presents:

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